Customer Testimonials in Staunton VA
What a gem of a dealership. My truck had a bunch of low voltage codes after my battery died while loading my trailer all day. I was on a long haul trip south from NY and stopped here to have them reset the codes if possible as the truck kept having computer glitches. They had me in and out in 10 minutes!!! Unbelievable service and with a smile throughout.
I would like to express my appreciation to Jeremiah Brown for his professional and courteous service. I was in for an oil change and multi point inspection; some additional issues were found. He explained what was necessary to repair and correct these issues in a clear and thorough manner.
Best dealership experience I’ve had! Huge thanks to David, Jesse, Ryan and the whole team for being so helpful, courteous and caring. I’ll never go to another dealership!
Just went in for inspection and rotating tires, but everyone was professional and timely.
Excellent service, and customer service! Thank you Jeremiah Brown! Outstanding job!
I bought my second truck from Mike Butler first one was in 2018 and the second one was Wednesday of this week great guy put there detail shop not so great
It’s so glad they have Mike Butler back on the team. He helped us with so much and had a smile when doing it. The others that helped us were also very nice and supportive
Salesman was very nice and polite. Staff was very helpful. I'm a repeat buyer here
Easy to set up appointment online. Got reminders and call when service completed. All good.
Had a pcv valve go bad on my new 24 ram 1500 and they fixed it under warranty
Service is fast and thorough. The building is very nice and the waiting area has plenty of drinks as you wait. Service staff is always friendly.
I went for state inspection and it was prompt and the waiting room was nice.
Jessie is awesome! Thanks again with helping me manage through needed repairs to my Ram truck. I appreciate the great service and kindness.
Great communication during service. Love the video messaging from the service manager.
I am from out of town and was very happy with the service department and how quickly you got me in and taken care of.
Mike was great and very helpful. The over all experience was smooth.
Service was wonderful, I was well informed what was going on with my vehicle. Every step that was made they kept me in the loop with the pricing.
The Works Package was as advertised.
My experience with the Jeep service team was awesome! Alan, Jesse, and the rest of the team were very courteous, knowledgeable, and very professional throughout the whole process.
Very good experience !!
Originally went in for an appointment with the service department and decided to look around at other Jeeps. Mike Butler was awesome to work with! Super nice and truthful guy! He made my decision to trade my Jeep for an upgraded version of another Jeep easy! Getting the paper work finalized with Ryan was a great, fast experience also! The service team is great as well! Thank y’all!
I'd like to take a moment to say how pleased I've been with a recent purchase at this dealership. The whole experience was great from the start. I'd like to personally thank my salesman Mike Butler. He is knowledgeable, friendly, and hard working. I appreciate all that he's done and made the whole process easy. I would absolutely recommend Mike and CMA'S Valley C/D/J/R dealership to anyone for their next vehicle!
Very courteous and welcoming. I would definitely return if I’m in the area.
Good service partner, they have kept our 284,000 mile jeep reliable and on the road. For our latest service, we didn’t even have an appointment and Valley got us in and out that day.
I would highly recommend them. They were very courteous and very helpful
Good service! I dropped off my vehicle the afternoon before the day of my scheduled service, they had the work done a day early!
Mike Butler was a really good salesman and super knowledgeable and helped me get into my 2026 ram 3500, finance office was super nice and offers top dollar for my trade! 100% recommend this dealer!
I was traveling cross country and needed an oil change and tire rotation on my Jeep Gladiator Mojave. I had been out on an extended trip to Colorado, Utah and the Arizona Strip with a lot of miles offroad!
I stopped by CMA's Valley Jeep without an appointment and used their Express Lane. Alan Cable was my service advisor. The entire process from arrival to departure was about 90 minutes. They performed the oil change and tire rotation and gave my vehicle a complete check. Undercarriage and suspension, tires, geartrain, brakes... everything!
I received a text with a video of ... Read More Google - May 14, 2026
Neil Landes and Jessie did such an amazing job getting me into my new vehicle! Customer service and overall ease of the process were unmatched! I would recommend them day of the week! Thank you guys so much!
First time ever buying a car from a dealership! Luce and Jesse definitely took care of me! Would recommend this place and people to anyone in the market for a new or used vehicle!
Very knowledgeable team. Made us feel as if we were the only people at the dealership. Salesman very knowledge and helpful.
David Pacheco, our salesman, was very professional. Such a pleasure to work with. The 1st vehicle we wanted was sold before we returned to purchase it but David found us another similar vehicle that we did purchase.
Great job,not to many 5star worthy ram dealerships in VA.This is one of them.Did recall work on my Ram and checked over truck.Easy to get appointment,they take pretty good care of you.Love the video of tech that did repair.Very clean and organized.This place is run very well
As always great friendly, on time service.
Really helpful staff
Everything’ good.
Great communicators, always friendly, and very transparent about what services you may or not need at any given visit.
I purchased a used vehicle from them. They were very nice and very pleasant to work with. They got me approved fast. Everyone there was very polite and professional after leaving the dealership a few problems occurred with the vehicle. However, their team worked diligently on resolving the issues, and I was very pleased with the outcome. I would highly recommend visiting the dealership when you’re ready for your next vehicle. Thanks again for the great customer service and I look forward to doing business with you in the future
Good.
Braxton was super nice and very helpful not to mention informative!! We give him 11 out of 10!! Jesse the finance guy was awesome too…not to mention he a Miami Dolphins fan like me!! Great dealership and no hassle! They got the jeep we wanted in a timely fashion and the buying experience was great!!
Good communication and pleasant staff
Braxton was our salesman. He was very helpful and knowledgeable about the vehicles. He was even contacting us on his day off making sure everything was going smoothly! Definitely recommend! Contact Braxton Ellison!
Neil provided excellent service and did everything he promised
Great Service and great waiting area. I will continue using CMA Valley Chrysler Dodge.
I had a really positive experience! Luce and Jesse were so helpful and friendly.
Everyone who works there is always very polite and friendly. Service is great! Would highly recommend.
If you need a good car and you’re not used to dealerships, Neil at CMA is your guy! He made my first time at a dealership a great experience. These guys are great!
Very fast oil change today.
I had made my mind up what I wanted. Mike seen to it we got it done. I will be coming back. Thank You
The team at CMA Staunton was solid from the first call to driving off the lot. Highly recommend salesman, Neil Landes. No pressure dealer… upfront pricing from first call. When on site, my truck was fueled, washed and pulled inside the showroom sitting pretty!
Car broke down on the highway and Jeremiah and the rest of the staff in the auto shop were so professional, courteous, and efficient in fixing us up. Thank you!
Mike Butler is always very helpful! If anyone needs a vehicle, go see him! He will make sure you are taken care of!
Took what I told them had the jeep I wanted ready when I got there price and color could not have asked for more Neil Landes wasnt pushy told me what I needed to know thanks guys
Quick check in and timely service. Answered all of my questions.
Nice and clean dealership! Friendly service.
Friendly staff and stress-free service. Thanks for fitting me in on a Saturday!
Dropped vehicle off and it was taken care of very efficient ly
Good communication
Outstanding experience buying my new RAM. All of the staff went above and beyond to make the experience perfect. I have been been buying vehicles for a long time and this was by far the best experience I have ever had. My salesman David is great at his job and should get a raise. Jesse in finance is great to talk to and the paperwork was a breeze. I had no questions about any of it. A big atta boy to the team
Awesome job on this thanks for make happen.
The most seamless process I’ve ever had purchasing a car! Jesse and David were absolutely amazing and always kept me informed with next steps. I’m extremely confident and excited about my purchase!
I was having trouble with my Jeep and they ran diagnostic on my Jeep. Since I bought it used from another place and it was still under warranty, Jessie Smith went above and beyond dealing with the warranty company to make sure that I didn't have to pay a deductible. I will be bringing my Jeep here for all future service needs.
Predictable and kind . Asks before doing and reasons choose or delay.
Aaron and the team were extremely kind, efficient and courteous during my service today. They treat me like a Jeep owner and not a “girl” which I appreciate. We are lucky to have such great dedicated Jeep service right here in Staunton!
These guys went above and beyond our expectations to make sure we received the best deal on the truck we wanted. David, Jesse and the manager were all eager to earn our business and did just that! Highly recommend them when considering a new or used vehicle purchase!
It was a great experience, Mike Butler sold me a vehicle at his previous job and was great to deal with and yesterday I was at CMA with my son has his truck serviced and Mike recognized me and came over to see how I was doing and he ended up selling me a Dodge 2500 and me trading my car that previously sold me, Mike Bulter is a great person and I would definitely recommend anyone to buy from him. Everything at CMA went great and easy with the help of Mike Butler and the financial guy that finished the ... Read More Google - Mar 24, 2026
Mark and David did a great job getting us into the vehicle we needed at the price point we were looking for! Highly recommend doing business here!
Neil helped me so much ! Beyond great service, he literally tracked the cars status from it being finished assembled to it getting delivered to the lot...updates the entire time. Couldn't ask for better.
Aaron Baldwin provided superior service. I look forward to visiting again for my regular maintenance.
Great service as always
Worked with Neil Landes and it was a such a simple process. Neil was very thorough and made the entire process super simple and answered every question I had. The best part is I felt like family. There was no pushing to do anything. 10/10 would recommend dealing with Neil.